Brinks Bolivia Customer Service System - the eSAC System allows registration and management of contacts for a customer and in addition to maintaining an updated status of each service or customer request, to have accurate information and perform the appropriate procedures for all applications.
The system was originally developed in VB6 and since web access was essential it was offered via Citrix. Since the application's performance was a critical issue as well as the need to offer the system without specific installations the company looked for a solution that would solve those drawbacks of using Citrix.
Searching for a solution that would allow it to offer the eSAC system over the web without the need for specific client installations and provide sufficient performance levels even when there is limited bandwidth lead Brinks to a decision to migrate their VB6 Customer Service system to the Visual WebGui Web/Cloud Platform.
"Developing on Visual WebGui we were able to migrate the system to web environment and even add new features in less time which allows us to offer it over a standard web browser with better performance and no installations as was required with Citrix," concluded Alexander Cuellar.
Go to the Visual WebGui website to read to full article >
Showing posts with label programming. Show all posts
Showing posts with label programming. Show all posts
6/17/2010
12/30/2009
As we head into 2010, technological companies and experts are making their predictions as to what the New Year can expect to bring while reviewing the best of 2009. Navot Peled, CEO of Gizmox, has three personal resolutions to share with developers and the IT community, focusing on commitments that he is making.
1.Ensure that developers have more tools that they really need
Desktop power on the web, with its enormous economic impact, is a long set goal. Yet as technologies get closer, they get much more complicated. Although Ajax, Silverlight and Flash all introduce complexities that challenge developers, there many tools that try to reduce complexities. My first New Year’s resolution is to reintroduce simplicity to the ever growing complex technological world.
Sometimes it seems that on a daily basis there are new technologies, and it is difficult for developers to try everything and figure out what is really ideal. In fact, it often seems that new technologies are released just for the sake of it, as they do not bring any real breakthrough or even progress in functionality or productivity when compared to their predecessors. I resolve this year to work harder to encourage both developers and technological companies to create tools that really make a change, and which allow us to be more productive or achieve what was not possible in the past without the need to learn new skills each time a new tool is released.
Part of this effort means that getting up to par with the trends in the field should be more reachable and cost-effective, such as the latest trends of offering users more accessibility and web 2.0 user experiences. Moving your organization to being web or cloud based not only increases productivity but also can lower costs in the long run - both on infrastructure and maintenance. But before you do so, you need to take in consideration the emerging battle between the Google thin client model and the fat client approach of Microsoft. Google's approach leads towards an organization which consumes everything from the web (or Google) while Microsoft advocates in client installations which requires stronger client computers. There is a gradual boost in available tools following each of the approaches and 2010 might finally be the year when you make the move and modernize your software assets…or at least consider it more seriously!
2.Ensure that information is better secured
It seems that the more we improve technology, the more vulnerable it gets. Each year introduces more problems for the end user, which poorly reflects on developers. Knowing that there are solutions to most security problems, my resolution is to utilize this year to make sure that developers are protecting their assets and the information in their organization but still doing it in a transparent way that is not a burden on their users.
Some technologies are more vulnerable than others and companies’ practices can unintentionally create many security holes. I’m committed to making a stronger effort to ensure that developers know where and how to look for solutions that provide them with a better starting point when designing the security system.
3.Work to ensure that information is centralized rather than scattered
While developers work to expand their services, enhance their products, and make improvements for end users, often they overlook the need to make an effort to consolidate as much aspects of their IT as possible. My resolution is to help developers look for overall solutions that allow them to centrally manage their system or to be focused on their business needs without having to worry too much about multiple languages, skills binding components together and compatibility issues. This will greatly simplify development, deployment & maintenance in your organization. And those benefits do not have to be stated here – they are definitely understood!
1.Ensure that developers have more tools that they really need
Desktop power on the web, with its enormous economic impact, is a long set goal. Yet as technologies get closer, they get much more complicated. Although Ajax, Silverlight and Flash all introduce complexities that challenge developers, there many tools that try to reduce complexities. My first New Year’s resolution is to reintroduce simplicity to the ever growing complex technological world.
Sometimes it seems that on a daily basis there are new technologies, and it is difficult for developers to try everything and figure out what is really ideal. In fact, it often seems that new technologies are released just for the sake of it, as they do not bring any real breakthrough or even progress in functionality or productivity when compared to their predecessors. I resolve this year to work harder to encourage both developers and technological companies to create tools that really make a change, and which allow us to be more productive or achieve what was not possible in the past without the need to learn new skills each time a new tool is released.
Part of this effort means that getting up to par with the trends in the field should be more reachable and cost-effective, such as the latest trends of offering users more accessibility and web 2.0 user experiences. Moving your organization to being web or cloud based not only increases productivity but also can lower costs in the long run - both on infrastructure and maintenance. But before you do so, you need to take in consideration the emerging battle between the Google thin client model and the fat client approach of Microsoft. Google's approach leads towards an organization which consumes everything from the web (or Google) while Microsoft advocates in client installations which requires stronger client computers. There is a gradual boost in available tools following each of the approaches and 2010 might finally be the year when you make the move and modernize your software assets…or at least consider it more seriously!
2.Ensure that information is better secured
It seems that the more we improve technology, the more vulnerable it gets. Each year introduces more problems for the end user, which poorly reflects on developers. Knowing that there are solutions to most security problems, my resolution is to utilize this year to make sure that developers are protecting their assets and the information in their organization but still doing it in a transparent way that is not a burden on their users.
Some technologies are more vulnerable than others and companies’ practices can unintentionally create many security holes. I’m committed to making a stronger effort to ensure that developers know where and how to look for solutions that provide them with a better starting point when designing the security system.
3.Work to ensure that information is centralized rather than scattered
While developers work to expand their services, enhance their products, and make improvements for end users, often they overlook the need to make an effort to consolidate as much aspects of their IT as possible. My resolution is to help developers look for overall solutions that allow them to centrally manage their system or to be focused on their business needs without having to worry too much about multiple languages, skills binding components together and compatibility issues. This will greatly simplify development, deployment & maintenance in your organization. And those benefits do not have to be stated here – they are definitely understood!
6/24/2009
Gizmox is presenting its Web & Cloud Platform at Think Next 09
Gizmox is participating and presenting at the Think Next 09 demo fair this upcoming Sunday in Tel Aviv and will be presenting its Visual WebGui Web & Cloud Platform.
Microsoft Israel Development Center's Think Next 09 innovation event will take place on June 28, 2009, with the participation of Ray Ozzie, Chief Software Architect, Microsoft Corporation.
The event, planned to take place once each year, will uniquely and creatively present a wide range of the latest innovations in the technological world to the public.
The event's invitees are those involved in technology, innovation and the entire spectrum of creativity, including start-up companies, entrepreneurs, production people, venture capitalists and leaders of public opinion in the Israeli high-tech field.
Microsoft Israel Development Center's Think Next 09 innovation event will take place on June 28, 2009, with the participation of Ray Ozzie, Chief Software Architect, Microsoft Corporation.
The event, planned to take place once each year, will uniquely and creatively present a wide range of the latest innovations in the technological world to the public.
The event's invitees are those involved in technology, innovation and the entire spectrum of creativity, including start-up companies, entrepreneurs, production people, venture capitalists and leaders of public opinion in the Israeli high-tech field.
3/19/2009
Visual WebGui saves a multi-lingual search engine 2 years and $250k
The new case study showcases the remarkable cost savings of the development and deployment process of FindItByMe.com multi-lingual search engine with Visual WebGui's Rich Internet Applications Platform. The project was to create a multi-lingual search engine that runs as a website that is accessible to the public from any standard web browser. This means that any internet user should be able to surf onto this website with no need for any specific installations or browser plug-ins.
In addition to and as a result of this requirement, the search engine should use a technology that provides a secure environment. A simple deployment process of the unique interface was also important for the project's success.
"In terms of cost savings, Visual WebGui allowed to complete the project with only a single developer in a year. According to John Graffio the company saved at least $250,000 this year since with any other solution, there would have been the costs of additional developers and equipment. Furtheremore, John Graffio stated that Visual WebGui saved the company a remarkable amount of time. "VWG has allowed me to come to market anywhere from 24-30 months ahead of anything I could have remotely dreamed of."
In addition to and as a result of this requirement, the search engine should use a technology that provides a secure environment. A simple deployment process of the unique interface was also important for the project's success.
"In terms of cost savings, Visual WebGui allowed to complete the project with only a single developer in a year. According to John Graffio the company saved at least $250,000 this year since with any other solution, there would have been the costs of additional developers and equipment. Furtheremore, John Graffio stated that Visual WebGui saved the company a remarkable amount of time. "VWG has allowed me to come to market anywhere from 24-30 months ahead of anything I could have remotely dreamed of."
Read the entire case study here.
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